An elderly couple’s dream trip to Newark turned into a nightmare after Air India, without warning, switched their tickets to separate flights on different days and destinations. Lawyer Dushyant Arora’s social media post exposing the airline’s blunder sparked outrage, raising critical questions about passenger rights and the importance of clear communication, especially for vulnerable travellers. With calls for a customer service overhaul growing, Air India faces pressure to rectify the situation and offer a solution beyond a simple refund.
Trending
- Christopher Benninger: A tribute to a legendary American-Indian architect
- “Ram Charan Defends Personal Privacy: Responds to Minister’s Comment on Naga Chaitanya-Samantha Divorce”
- Timeless Tales by Women: 6 Must-Read Fiction Novels
- UCL 2024-25 Matchday 2 Review: Bayern and Real Madrid Stunned, Man City and Barcelona Ease Their Way Through
- 4 Classic Murder Mystery Novels To Test Your Sleuth Skills
- India’s Stubborn Stance: Government opposes Criminalization of Marital Rape
- Statements during elections do not figure out ties: India’s take on Trump’s threat
- 5 Shocking Facts About Indonesian Women Trapped in Exploitative ‘Pleasure Marriages’